I have a SM-T810, which works pretty well when it comes to using my fingerprint to unlock the device itself. However, when I try to setup fingerprint login into BofA app, it always fails after reading my finger. The error message tells me to "try again later", but it is obvious that it just doesn't work and there's no point in "trying again later".
I tried to contract BofA mobile app support and received varying responses from them. The first guy said that even though Galaxy Tab S2 is not on their official supported device list for fingerprint login, the very fact that I see "fingerprint login" option already means that the device should be supported.
The second guy took some time to figure out what device I have, initially claiming that it has no built-in fingerprint reader and that it is an "older device". When I explained to him that this device does have a reader and that this is actually as new as it gets, he suggested that I contact Samsung, since this is supposedly "their issue".
Anyway, did anyone have any success setting up fingerprint login for BofA mobile app? What about any other third-party app?
I tried to contract BofA mobile app support and received varying responses from them. The first guy said that even though Galaxy Tab S2 is not on their official supported device list for fingerprint login, the very fact that I see "fingerprint login" option already means that the device should be supported.
The second guy took some time to figure out what device I have, initially claiming that it has no built-in fingerprint reader and that it is an "older device". When I explained to him that this device does have a reader and that this is actually as new as it gets, he suggested that I contact Samsung, since this is supposedly "their issue".
Anyway, did anyone have any success setting up fingerprint login for BofA mobile app? What about any other third-party app?
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