New Tablet arrive with screen problem.

I received a new Tablet from GeekBuying a few days ago.
at first when i tried to start it is showed no picture.
but the i noticed that if i move it around or touch it here and there it will show a fleeting picture.
sometimes the picture will stay for a few seconds and then when i move it it is gone, some weird blinking and screen noise.
I made a video of it still with the factory sticker on it's screen and contacted geekbuying customer's support.
They emailed me back and asked for the ID number of the tablet so they can give me a new firmware that will solve this problem.
I on my part told them that this not looks like a firmware problem because it behaves like something is loose or broken on the inside , and with movements get displaced and shows different screen picture or no picture.
since then 5 days passed and GeekBuying did not even bother getting back to me with answers.

here is the video that shows the problem:


does it sounds or looks like a firmware problem???
does this look like something fixable at home ?

Thanks